The Service Valet is responsible for greeting customers in the service drive, preparing write-up information for Service Advisors and parking cars.


Ability to read and comprehend instructions and information. Ability to follow directions from Supervisor. Ability to interact well with co-workers. Ability to understand and follow posted work rules and procedures. Ability to accept constructive criticism. Good communications skills. Well-groomed personal appearance. Valid California state driver’s license and an insurable driving record.


Driver's License

Other Licenses


Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Will stand six to eight hours per shift. May lift parts weighing up to 70 pounds. Will drive and park customer cars, therefore will need to bend, kneel, twist, lean, etc. Will shuttle customers to and from work or home. Will be exposed to noise, vibration, paint, dust, heat, humidity, exhaust fumes, and other hazardous and non-hazardous materials. Will be requested to drive manual (stick shift) and automatic transmission vehicles. Will be required to wear a uniform at all times.

Physical RequirementsSurroundings

spend time indoors in air-conditioned areas.


on a regular basis


on a regular basis


on a regular basis

Bending, twisting and/or stooping

on a regular basis

Kneeling and/or Squatting

on a regular basis


over 50 lbs


Reaching and/or lifting overhead

on a regular basis



Repetitive hand/finger movement

on a regular basis

Grasping/grabbing with hands

on a regular basis

Pushing and Pulling

on a regular basis

Expectations General Expectations

Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

Job-Specific Expectations

• Separate hat tags on all incoming vehicles, noting VIN number and mileage.

• Park written-up vehicles, noting parking spot number on key tag.

• Maintain hazardous waste log on a daily basis.

• Retrieve cars for customers upon pick-up, and deliver in service drive area removing protection items just before delivery.

• Stage vehicles for technician servicing.

• Shuttle customers to and from work or home when requested.

• Perform light maintenance when requested..

• Wash customer cars when requested by Service Advisors or Department Manager.

• Take open and close readings from gas pump.

• Maintain high customer satisfaction to meet Dealership and Manufacturer requirements.

• All other Dealership related duties as assigned by Supervisor/Department Manager.

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While the list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological development). With this in mind, overtime or weekend work may be scheduled in order to meet Department/Business needs. Advance notice, if possible, will always be given.

I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the Dealership has the same right.